Terms
Terms of Service
Last updated: June 16, 2026
These terms govern access to Zro. They are a product-facing draft and should be reviewed before production launch.
Service
Zro provides API access to open-source model inference, account management, metered billing, and related operational tooling.
Acceptable use
You are responsible for the prompts, outputs, applications, and users connected to your account. Do not use the service for unlawful activity, abuse, credential sharing, attempts to disrupt infrastructure, or violations of applicable model, export, privacy, or safety requirements.
Data handling
We process request content to provide inference. Prompt and response retention is off by default, but you may choose to enable features such as chat history, request logs, debugging logs, or exports. If enabled, those features may store content and metadata according to the applicable settings. We do not use customer requests, histories, or logs for training, fine-tuning, evaluations, analytics, or other secondary purposes unless you separately and explicitly agree.
Infrastructure
Inference is operated on EU infrastructure. You are responsible for determining whether the service is appropriate for your regulatory, residency, and compliance obligations.
Billing
Usage-based billing is calculated from token usage and related billing metadata. You agree to pay fees associated with usage under your account and to keep payment information current.
Availability
The service may change as models, infrastructure, dependencies, or compliance requirements evolve. We may suspend access to protect the platform, users, or third parties.